They’re often driven, outgoing and play the game of sales as though the stakes are life or death. Should your employees be infected by the hostility, it will cause a catastrophic loss of morale, which could spell the downfall of your business.Most of the damage these toxic personality types can cause can be mitigated through effective monitoring. For the rest, simply talking to your employees on a regular basis will help you identify the troublemakers and separate them from your hardest workers. You would assume that people would only complain if they had a legitimate concern.
That’s why I focus on character traits. What is a toxic personality? If left to fester, company morale would plummet, and you have not reached the point where your business can handle the loss of productivity that would result from letting such personalities run free. Personality traits describe what you do, character traits describe who you are. There are some personality types that are common to most sales organizations. No two salespeople are exactly alike. Some reps have dominant personalities with their eyes perpetually on the prize. ModTheSims - Schmoozer Trait. schizoid personality n noun: Refers to person, place, thing, quality, etc. The best sales managers understand that there’s more than one way to close a deal. Character Traits Definition. Fix the problem.” The Chronic Complainer cannot find the problem, and cannot fix it. Other reps are more analytical, offering customers air-tight rational arguments as to why they should buy an offering. Natural sales reps are often as effective or more effective than alpha reps, but lack the same degree of conceit. Schmoozers are really good at befriending co-workers and sucking up to their bosses. By keeping track of what every employee is doing on a day to day basis, you will know who your performers are, and who is all talk. Regardless of your personality type (introverted or extroverted), each of you will have specific weaknesses that need to be overcome on your road to becoming a world-class schmoozer.
The Schmoozer Identifying Traits: If there is one thing you can count on the Schmoozer for, it is stroking your ego. Some reps are content to survive and collect their paychecks. series by Haruichi Furudate. They can talk and talk. For many inside sales organizations, the reality is that there are going to be a lot of unsure, inexperienced reps who are trying to learn their new trade as they go. Shōyō Hinata (Japanese: 日向 (ひなた) 翔陽 (しょうよう) Hinata Shōyō) is the main protagonist of the Haikyū!! These reps are often highly knowledgeable about what they’re selling and have a knack for convincing customers that they can’t afford Schmoozers have what’s known as the gift of gab. Each reminded me of several people I had encountered working as an inside sales rep.While everyone has unique personality characteristics, psychologists like Carl Jung and David Keirsey identified that there are personality groups, or archetypes. In many cases, companies are recruiting reps right out of college who have never worked in sales before.
They tend to be gregarious and engaging, exuding energy that keeps leads on the phone.Sometimes sales just comes naturally. If, during your research, you discover this to be the case then pull the individual aside and find out what they need to feel valued.Any of these toxic personality types, left unchecked, can cause havoc with morale, and thus your business.
Alpha personality types tend to intrinsically understand the Always-Be-Closing mentality.